PaybyPlate MA offers a range of convenient payment methods tailored to meet the needs of Massachusetts drivers. Whether you prefer online transactions, automatic deductions, or traditional payment methods, PaybyPlateMA ensures that your toll payments are hassle-free and secure.

Understanding PaybyPlateMA’s Electronic Toll Collection

  • System Overview: PaybyPlateMA utilizes a fully electronic toll collection system that enhances the flow of traffic on Massachusetts’ turnpikes, Boston tunnels, and the Tobin Memorial Bridge, reducing the need for stop-and-go at toll booths.
  • Environmental and Safety Benefits: This system not only saves approximately 875,000 gallons of gasoline annually but also reduces emissions and the likelihood of traffic accidents.

Available Payment Methods

Offering flexibility in how you manage and pay your toll charges is a cornerstone of the PaybyPlateMA service.

1. Manual Payments

  • By Mail: Send a check or money order directly to the E-ZPass MA customer service center.
  • Service Centers: Visit any MassDOT customer service center to make payments in person.

2. Automatic Account Replenishment

  • Setup: Link your PaybyPlateMA account to a credit or debit card to enable automatic replenishments.
  • Benefits: Ensure your account balance never falls below a specified threshold, avoiding potential disruptions in service.

3. Online and Mobile Payments

  • Online Portal: Access your account via to make payments, view transaction history, and manage your account settings.
  • Mobile Options: Utilize the mobile app for on-the-go account management and payment submissions.

Cash Payments at Authorized Locations

For users who prefer to handle transactions in cash:

Kiosk and Retail Locations

  • Self-Service Kiosks: Conveniently located across the state, these kiosks allow you to top up your E-ZPass account.
  • Authorized Retailers: Visit designated retail locations where you can make cash payments directly into your account.

Security Measures in Place

Ensuring the safety of your personal and financial information is paramount.

Robust Data Protection

  • Encryption and Security Protocols: PaybyPlateMA employs advanced security measures to protect your data, ensuring that all payment methods are safe from unauthorized access.
  • Monitoring and Alerts: Receive timely notifications about your account activities, helping you keep track of all transactions and any critical account changes.

Choosing the Right Payment Method for You

Deciding on a payment method depends on your preferences for convenience and accessibility.

  • Consider Your Lifestyle: If you frequently use Massachusetts toll roads, automatic replenishment might be your best option. For occasional users, manual or cash payments might be more appropriate.
  • Flexibility and Control: Each payment method offers different levels of control and flexibility. Choose the one that best aligns with your financial management style.